Check-in begins at 2:00PM. Homes are not available for check-in earlier than 2:00PM You can pick up your keys at the designated office listed on your pre-arrival email.  If your home is keyless entry, you will be assigned a numeric code and you may travel directly to the property to check-in. 

Check-out is at 10:00AM on the day of departure. Please drop off your keys at the office where you picked them up.

Please contact the rental office if you're going to arrive later than 5:00 P.M.  Your vacation check-in packet (with keys) will be left in the outdoor drop box at the appropriate check-in office. Packets will not be left in the drop box unless your balance is fully paid. Guests staying in keyless homes may travel straight to the property.

Please drop your keys off at your designated check-in office or call us if you have keyless entry.

• Issues with internet and/or cable may occur. To troubleshoot these issues, first check to make sure the correct cords are properly plugged in. For WiFi issues, unplug the ethernet cord from the router and reinstall. If the issue is not fixed, during regular office hours, contact the rental office for assistance.

You can make your reservation online at www.allianceshorerentals.com  Our helpful and knowledgeable Vacation Specialists are available from 9:00AM - 5:00PM daily to help you find the perfect vacation home for your group and to assist you with the booking process. 

Keyless entry allows you to open and lock your vacation home by entering a numeric code.  If your home provides keyless entry you can go directly to your beach house without having to check-in at an office. Keyless entry codes are activated at check-in time and expire at 10:00AM on your departure day.

We ask that our guests leave the home in a similar condition as it was found. Please vacuum and sweep floors, wash all dishes and return to cabinets, remove all food and trash, and lock all doors and windows. If your reservation included linen service, you do not have to launder any bedding.  Place linens in the supplied storage containers and leave outside the unit door.

An elevator makes for a far more enjoyable vacation experience when moving in and out, carting groceries etc. Elevators can also be a necessity for those who have mobility issues. While helpful, elevators can also be a hazard to little ones (just like pools or the beach). If your home is equipped with an elevator, please take the time to review the safety instructions posted inside the elevator and do not allow children to be unsupervised in and around the elevator.

Most Smart TVs and Roku TVs feature Netflix, Hulu, and other popular streaming apps. Unless otherwise stated, you need to use your personal login for apps in homes with these TVs.

Linens are not a standard amenity, unless otherwise stated. However, linen packages are available for all of C21 Alliance properties. You can add these additional services during the booking process.

Pets are only allowed at homes that are listed as “Pet Friendly” in the property description. Pets are limited to two (2) domestic, housebroken, well-behaved adult dogs (no puppies permitted).

Travel Insurance can be added to any reservation to protect guests if they need to cancel their reservation due to a family emergency, job loss, hurricane, flooding or a mandatory evacuation. View our Travel Insurance page for more detailed information.

Pool and hot tub openings and closings are determined by the individual homeowners and associations and are subject to change. This is subject to owner discretion. Hot tubs are typically open year-round and fireplaces are available to use only during the off season (from September 2nd to May 11th).

A majority of our vacation homes offer grills as an amenity; please review the property description to confirm. Guests are responsible for supplying charcoal and grilling utensils and for cleaning the grill after usage. Please keep grills in their designated areas and keep them off of and away from wooden decks to prevent a fire hazard. Grills should only be used on concrete surfaces.

Communities do not allow campers, RVs and mobile units to be parked at vacation rental homes.

Fireworks and firearms are not permitted.

Beach fires are not permitted.

Beach items must be taken in daily. 

Please contact the rental office to find out if our Housekeepers were able to locate your missing item. Found items can be shipped to your home address; be prepared to pay the C.O.D. (collect on delivery) shipping fee upon arrival.

These items are not standard amenities, but some homes do provide beach equipment for their guests to use. If the home does offer these items, it will be noted in the property description. You can purchase beach items at local shops throughout the area or rent them during your vacation. View our Equipment Rental page for more information.

For pier and charter boat fishing, you do NOT need a license; the pier or charter has already purchased a blanket license. If you're surf fishing or fishing on a private boat, you will need to have a NJ fishing license.

Cape Regional Hospital (609) 463-2000

Cape Regional Urgent Care (609) 465-6364

AtlaniCare Urgent Care-Cape May (609) 884-4357